Returns & Exchanges
At Dog Child, we want you and your pup to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn apparel in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label. Simply print it out and attach it securely to your return package.
- 3.Pack and Ship
Place the items in their original condition and packaging into a shipping box, then drop the package off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned goods, your refund will be processed to your original payment method or your replacement exchange will be shipped out within 5-7 business days.